Introduction
EarPiercing.AU ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at earpiercing.au (the "Site").
Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide when you:
- Fill out our contact form
- Subscribe to our newsletter
- Leave comments on our blog posts
- Participate in surveys or promotions
This information may include your name, email address, and any message content you choose to share.
Information Automatically Collected
When you visit our Site, we may automatically collect certain information about your device and your visit, including:
- Your IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages you view on our Site
- Time and date of your visit
- Time spent on pages
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Send you newsletters and updates (if you have subscribed)
- Improve our website content and user experience
- Analyse website traffic and usage patterns
- Protect against fraudulent or unauthorised activity
- Comply with legal obligations
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Understand how you use our Site
- Provide personalised content
- Analyse Site performance
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.
Third-Party Services
Analytics
We use Google Analytics to help us understand how visitors interact with our Site. Google Analytics uses cookies to collect anonymous information about your visits. This information is used to compile reports and help us improve the Site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Amazon Associates Programme
EarPiercing.AU is a participant in the Amazon Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon affiliate links on our Site, Amazon may collect information about your activity in accordance with their own privacy policy.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to two years unless you request earlier deletion.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, please contact us using the details provided below.
Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than Australia, including countries where data protection laws may differ. By using our Site, you consent to such transfers. We take appropriate steps to ensure your information receives adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
For complaints regarding the handling of your personal information, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.